I first got referred here about 5 years ago for a transmission repair by my previous mechanic who retired. They installed a rebuilt transmission for my Tundra and it's been running perfectly ever since. I've also been using their shop for all my routine maintenance. I trust them because of the quality work the mechanics do, and because the customer service reps in the office are very knowledgeable and take the time to explain everything. Plus, once I experienced something not quite 100% after I left so brought the vehicle right back and they were totally happy to fix it. The one issue is they are quite busy because of their good reputation so there could be some lead time to get an appointment, but to me it's worth the wait : )